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AI in Operations: Automating the Mundane to Free Human Capacity
AI’s biggest short-term impact isn’t flashy — it’s freeing people from repetitive, mundane work so they can focus on higher-value tasks....
Ray Dumasia
Oct 121 min read
Data Governance: The Missing Step Before AI Success
AI is only as good as the data behind it. Yet many organizations rush to deploy models without building the foundation of data...
Ray Dumasia
Oct 111 min read


Responsible AI Adoption: Balancing Innovation with Trust
AI holds immense potential, but with great power comes great responsibility. Leaders today are caught in a tension: push hard for...
Ray Dumasia
Oct 101 min read


AI in Customer Experience: Personalization at Scale
We’ve all had frustrating chatbot experiences. But when applied correctly, AI can elevate customer experience (CX) from generic to truly...
Ray Dumasia
Oct 21 min read
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